Reviews Article Full Details

I have been a landlord for quite a while, & after considerable trepidation moved my properties management to Anisten Homes. Initially, it was my wife who sought out this agent - & after speaking to Minnat it was apparent that Anisten knew what they were doing. Of no precise fault of their own, one of my properties had a non-rental paying tenant. It was a testimony to see both Anita & Minnat in action to eventually evict the tenant - all the while keeping us informed but at the same time ensuring not only that our rent gets paid, but also taking on the full responsibility of going through the legal process on our behalf. To add to this, they even brought the property back to its original state after evicting the tenant - further proof of their commitment to the contract. The whole team at Anisten would need to be congratulated for their excellent ways of handling tenancy issues. Nusrat is very prompt at getting back quickly to us (landlords) in terms of issues, & also keeps us informed of how things are going. Poonam also communicates effectively with the tenant in terms of maintenance issues, & keeps us informed of any issues. Husnain needs to be applauded for the inventory collation, & not to mention the box of chocolates that he drops off! The accounts team led by Davindra is critical as our survival would be at stake unless rental payments come on time. On the whole I think Minnat has done a great job in putting Anisten Homes at a high customer satisfaction level with us landlords; I guess he must be doing the same with the tenants or else he would not be in business! Bear in mind though - I am one of those landlords who like to keep a tab on what's going on with my houses - so I also keep in constant communication with the staff at Anisten Homes - which as far as I see they are very good at doing as well. Till date, I think Anisten Homes stands out as an exemplar letting & property managing agent in East London. I just hope they sustain & keep up this good work.